Remove old products in License Monitor

Issue #

• How can I remove old products in License Monitor?

Environment #

• OS: UNIX, Windows
• Open iT Core Server

Resolution #

For UNIX: #

1. Go to where the file is:
   source /tmp/openit-cfg-shenv
   cd $ROOT_DATA_DIR/license_status
   
2. Find the product that you don’t want to be seen on the License Monitor:
   e.g. ensv16is.eni.pri;sentinel
   rm -rf ensv16is.eni.pri;sentinel
3. Run licensestatusconverter in server console:
   /opt/openit/bin/sercons
   stat cron
   cron 0
4. Wait for at least 5 minutes, the License Monitor in Analysis Server should be updated by then.

For Windows: #

1. Go to where the file is:
   e.g.
   C:\Program Files (x86)\OpeniT\CoreServer\Data\license_status
   
2. Find the product that you don’t want to be seen on the License Monitor and delete it:
   e.g. ahcobora21;lgcx
   rm -rf ensv16is.eni.pri;sentinel
   
3. Run openit_licensestatusconverter binary as Administrator.
   Location: C:\Program Files (x86)\OpeniT\CoreServer\bin
   
4. Wait for at least 5 minutes, the License Monitor in Analysis Server should be updated by then.