Vorteile der Software-Nutzungsüberwachung

[0:02] Mae: Good day everyone and welcome to today’s session in support of IT Asset Management Awareness Month today’s sponsor is Open iT, Incorporated and representing Open iT is Jim Muckle one of their account managers as with all presentations for ITAM Awareness Month listening in daily to at least one event will automatically enter you into a drawing for one of five passes to the 2012 annual conference and exhibition the drawing itself will occur during the first week of January and the winners will be announced via the ITAM Weekly News so to get things moving along I’m going to turn the presentation over to Jim.

[0:44] Jim: Well hello everyone this is Jim Muckle with Open iT I certainly appreciate you tuning in today and hope that we have something that’s helpful for you. I have been in software almost all of my working life with companies as large as SAP and companies much smaller than that it has always fascinated me to notice that everything that gets sold in the software world does not necessarily get used and so it is with special interest that I have been engaged with Open iT here as we take a look at that very issue and we’ll begin taking a look at some simple slides around that today.

[1:33] One of the simpler ways we put this is mathematically we say 10 + 5 + 8 equal 23 right well sometimes yes and sometimes no because sometimes we have discovered that 10 + 5 + 8 equals 30 sometimes we have found that it equals 18 or 23 or even 15 and that’s what we’re here to talk about today what we have in front of you now in a slide is just a picture of three license servers and just to make sure that I have everyone with me on this I do want to mention that in the world of very expensive high-end software we often find that this software is licensed concurrently and that the software itself is licensed from entitlement managers that sit on licensed servers sometimes these are also called license managers and that’s what we have a picture of for you here we have three licensed servers license server A license server B and license server C and in the companies that we have seen sometimes these servers can be all in one location sometimes these servers can be distributed in different cities around the country or around the globe but all of them will be outfitted with a certain number of concurrent licenses that make the software available to their employees for use in this case we’ve tried to establish it so that it’s very very simple and what we see here is that this company has three licensed servers each of which has been outfitted with 10 concurrent licenses and therefore this company bought a total of 30 concurrent licenses and this is by far the simplest demonstration we have of 10 + 10 + 10 equal 30.

[3:49] However if we look a little bit more closely we will find that if we start to pay attention to the number of licenses that are actually checked out on those servers we may find that even though each of those servers has 10 licenses available that not all 10 are necessarily checked out in this particular case we see that license server A does have 10 all 10 of its licenses are checked out sometime during the workday license server B however only ever has five licenses checked out and license server C has a maximum of eight licenses checked out during the work day so when we add those numbers together we see that even though this organization bought 30 concurrent licenses presumably at a fairly decent expenditure the reality is that when you look at each one of those servers more closely you’ll find that they’re only ever using 23 when you stack the usage of all three servers together and therefore they never really needed to purchase 30 they only needed to purchase 23.

[5:09] However it gets a little bit more interesting than that because if we look a little bit more closely we can actually see that the concurrent use of those licenses is actually different so when we look a little bit more closely now we start to see some even more interesting information license server A which we know had been provisioned with 10 concurrent licenses and which we saw had 10 licenses in use during the workday now we see that actually there are only ever seven licenses in use at the same time and on license server B we see that there are five licenses checked out at the same time and on license server C we see that there are six licenses checked out at the same time so now we see that on a global concurrency when we look at all of the servers together and see how many of those licenses are in use at the same time as the other licenses are in use we actually discover that we only would have needed 18 concurrent licenses spread out over our three licensed servers to properly accommodate the usage that the organization requires.

[6:47] And there’s one final way to inspect and discover the actual usage of the numbers and that is when we no longer pay attention only to what licenses are checked out on the license server but we cast our gaze over to the actual desktop of the employee and see whether or not the license that they’ve actually checked out is actually being used it is not uncommon for people to check out a license perhaps when they start up their computer in the morning but never actually use the software that they checked a license out for and in this case we’ve made it very simple on all three license servers we discover that there is never more than five of these expensive licenses in actual use at the same time by the employees who are accessing that server which means in the final analysis that even though this company purchased 30 concurrent licenses at the beginning of this process thinking that they needed to have 10 licenses on each of their three servers it turns out once we look at the actual usage that the company only needed to purchase 15 concurrent licenses to properly provision their employees with the software they wanted them to use.

[8:19] Now the question becomes how is it going to be possible for you to discover these things and this is where software metering comes in here we show a very simple report a pretty standard report and now we’ll go ahead and show you what each of these three things mean there’s a line across the top and let me just take a moment to say that this report does not comport in terms of the numbers to the make-believe example that we just went through on this report what we see on the left hand side is the number of users so from zero up to 350 we see in this particular case that this company purchased looks like about 290 licenses of a certain software package the blue line down below that actually shows the checkout usage over a period of time so this shows the organization how many licenses were actually checked out from the license server over that period of time and you’ll see that there’s a significant gap between the number of licenses that this organization purchased and the number of licenses that are actually being checked out over time by their employees and then finally down below that when we cast our gaze over to the desktop we’re able to determine the number of licenses that are actually in use on the desktop and here again we see quite a difference now this is what metering can do for you and for your organization and this is why metering has come to the fore of late when people try to see the actual usage numbers in order to support the business decisions they need to make this is what Open iT does and we’ll go ahead and close with this this is what interests our company Open iT has been at this since the early 1990s it is something that the company is passionate about and it is something that we are particularly well suited to deliver for those companies that are interested and certainly if you think that you are interested in more information or someone in your company is interested in more information on how metering can help support the business decisions that you’re involved in we would obviously love to speak with you we’ve put a little bit of contact information on this final screen again my name is Jim Muckle with Open iT I’ve enjoyed our time here and I certainly welcome your calls for further inquiries if you are interested thank you so much have a wonderful day.

[11:17] Mae: Thank you Jim again thank you to everyone our listening audience and remember today’s presentation was brought to you by Open iT and as Jim had mentioned if you have any questions please refer to the contact details on this slide and this concludes today’s presentation.