OPEN IT INSIGHT
Need quick answers on your software licenses? Just ask Open iT Insight
Open iT Insight is an AI-powered query module built into LicenseAnalyzer™. Users ask about their license data and quickly receive answers, charts, and summaries, without writing queries, submitting tickets, or waiting on reports. Open iT Insight delivers reliable answers to routine license queries – the decision stays yours.
No customer data is used to train the AI. Your data stays in your environment.
What Open iT Insight Does
Type your question. Get an answer.
Ask Information
Ask about Open iT setup, Licensing 101 basics, component configuration, or best practices. Answers come from official Open iT documentation, not the open internet.
Query Data
Insight turns your question into a query, runs it against your data, and returns a structured result – a clean, readable table or a ready-to-share report.
Generate Graph
Ask for a chart and get one. Bar charts, line graphs, heatmaps, scatter plots, pie charts – generated from your actual usage data.
Provide Insight
Insight interprets usage patterns and suggests what to do next: optimization opportunities, top users and hosts, or products with denial and access issues.
Insight retrieves, analyzes and presents
Everything you need is already in LicenseAnalyzer. It continuously meters your whole software estate – every checkout, every active session, every denial. The catch: to see it, someone has to open the License Monitor portal and build and run the right report. Insight takes that burden off. You ask a question and get the answer back – no portal, no manual reports.
Here Are Example Prompts to Run
Which applications and features are most heavily used, and where are we close to our deployed license limits?
Generate a quarterly usage summary grouped by vendor.
Find all licenses that haven’t been accessed in the last month, including user information.
Analyze software usage trends for the last 6 months and visualize the results in an interactive dashboard.
Purpose-Built AI-Assistant
Most AI tools for license data are add-ons — a generic language model connected to your database through a standard API. Insight was built differently, from the ground up, for this one job. That’s also why it inherits the role-based access controls already in your Open iT infrastructure: each user sees only what they’re authorized to see, with no bypassing permissions and no exposure risk.
Comment ça marche
Insight is an optional component of LicenseAnalyzer and it is installed separately.
1
Type your question
In plain language, inside LicenseAnalyzer.
2
Insight confirms what you need
If the request is broad, it asks a quick clarifying question (which products? what kind of review?) so the answer fits.
3
Watch it work
Insight shows each step as it goes: identifies intent, strategizes, queries the database, builds the chart.
4
Get your answer
A chart, table, recommendation, or report – plus suggested next steps you can run in the same conversation.
The Call Stays Yours
Insight’s job is to inform, not to act. It gathers what’s happening in your license environment, makes sense of it, and lays it out clearly – the call is always yours. It won’t reach into systems outside Open iT, and it won’t show anyone more than what your organization already allows them to see. You stay in control of both the data and the decision.
What will you ask first?
Open iT Insight is available in LicenseAnalyzer. Join the preview to try it on your own data. Reach out to your Open iT representative to learn more.