KNOWLEDGE BASE

This document provides information on how to properly navigate and use the License Metadata page under the Open iT Analysis Server Administration tab.

Introdução #

The License Matadata page contains various functionalities to configure and setup the details of license servers displayed in the License Monitor Portal. The page is only visible to users with Administrative rights to Open iT Analysis Server and is hidden by default.

Activating License Metadata #

Follow these steps to enable or disable the License Metadata:

1. Ir para o Configuração da interface Web do Analysis Server.
   
   Figure 1. Analysis Server Administration: License Metadata
2. Locate the configuration key Root.Web.LicenseMetaData.
3. Clique no valor e este deve transformar-se num menu pendente.
4. Definir o valor como True para ativar.
5. Clique em Guardar para aplicar as alterações.
6. Clique no botão Reiniciar a sessão localizado na parte inferior da tabela de configuração.
   
   Figura 2. Administração do Analysis Server: Reiniciar sessão
7. Confirmar que o License Metadata tab is visible and accessible under the Administração tab.
   
   Figure 3. Analysis Server Administration: License Metadata Tab

The License Metadata page should be displayed.

Figure 4. Analysis Server Administration License Metadata Page

Requisitos #

Ensure to meet the following requirements before using the License Metadata page:

1. A base de dados SQL foi criada com sucesso.
2. License Status data is available in the Core Server database.
3. Data should be loaded and processed.
4. Prepared list of products with various license metadata for configuration.
5. Direitos administrativos do utilizador atual da Web.

Updating detail name #

There are three initially included details that can be configured – Vendor_ID, WBS_Code and Contract_ID. These fields are customizable and can be updated to comply with the needed information in the License Monitor Portal.

Follow these instructions to update the name of the detail:

Figure 5. Analysis Server Administration Edit License Metadata details

1. In column header of the License Metadata table, click the edit icon. This should transform into a textbox.
2. Modify the value to the desired detail name.
3. Click the check symbol to save the changes.

Adding Vendors #

Follow these instructions to add vendors:

Figure 6. Analysis Server Administration License Metadata: Adding Vendors

1. In the Vendor List pane located under the License Metadata table, type in the Vendor_ID column the desired value.
2. In the Vendor Name column, type the name of the vendor associated with the Vendor_ID.
3. Click the add symbol (+) to add the item in the list.

Updating Vendors #

Follow these instructions to update vendors in the Vendors List:

Figure 7. Analysis Server Administration License Metadata: Editing Vendors

1. In the list, look for the item to update.
2. Click the column value and it should transform into textbox.
3. Modify the value.
4. Click the Update Vendors button to apply the changes.

Deleting Vendors #

Follow these instructions to delete vendors:

Figure 8. Analysis Server Administration License Metadata – Deleting Vendors

1. In the list, click the tick box of the item to delete.
2. Clique no botão Apagar selecionados.
3. A confirmation message should appear confirming the deletion of the item.
4. Click OK to continue.
   
   The list should automatically update.

Configuring License Metadata #

Follow these instructions to configure the details in License Metadata:

Figure 9. Analysis Server Administration Configuring License Metadata

1. In the Vendor License list, look for the license server to configure.
2. In the Vendor_ID column, click the value and it should transform into a dropdown list. Notice that the options are the vendors added in the vendors list.
3. Choose among the options.
4. Clique em Guardar para aplicar as alterações.
5. In the last two columns, click the values and it should transform into textbox.
6. Modify the value.
7. Clique em Guardar para aplicar as alterações.

Verification #

Configured License Metadata is reflected in License Monitor Portal. Follow these instructions to verify the details:

Figure 10. Analysis Server Administration License Metadata: Verification

1. Go to LM Portal page.
2. Search for the Vendor License configured in the License Metadata page.
3. Click the vendor license name to show the license server metadata. Notice that the configured details are shown.

Resolução de problemas #

This part provides the possible work around for a known issue in the License Metadata page.

Página de erro apresentada quando o acesso não é feito no localhost #

There will be times when accessing the License Metadata page remotely or via hostname; it displays an error page.

Figure 11. Analysis Server License Metadata Page Troubleshooting: Error page displayed

Utilize as seguintes sugestões para solucionar este problema:

Verificar se existem erros na consola do navegador Web #

Siga estas instruções para verificar se existem erros na consola do navegador Web:

1. No License Metadata página, clique com o botão direito do rato em qualquer parte da página e selecione Inspecionar.
   
   Figure 12. Analysis Server License Metadata Page Troubleshooting: Error page displayed – Inspect
   O Ferramentas para programadores deve aparecer.
2. Escolher Consola a partir dos separadores disponíveis da ferramenta.
   
   A consola lista as transacções do navegador Web, incluindo os erros.
   
   Figure 13. Analysis Server License Metadata Page Troubleshooting: Error page displayed – Console
3. Por vezes, os erros na consola podem ser demasiado técnicos. Para obter uma resposta imediata, envie os detalhes do erro para support@openit.com.

Aceder ao sítio web através de localhost #

Para ver a mensagem de erro real do servidor, vá para a máquina que aloja o Servidor de Análise Open iT e, em seguida, aceda a http://localhost num browser. A mensagem de erro real deve ser exibida.