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Open iT reports that 96% of its customers see a return within 3 to 9 months. Published cases show the range: Maersk Oil, now part of TotalEnergies, reported a 21x ROI, and GreenIT cut its workstations from 357 to 50 after measuring active rather than installed use, a 70% cost reduction. The size of your return depends on how many licenses sit idle and how soon you act on renewals.

Measure activity, not checkouts. A license server only records that a seat is taken. Open iT LicenseAnalyzer™ also measures keyboard, mouse, CPU and I/O activity on each user's machine and reports the share of paid-for time that was real work. Its documentation puts idle licenses at 20–40% of checkouts in typical engineering environments. That figure becomes the basis for cutting, holding or growing each renewal.

Yes. Open iT data can appear inside ServiceNow, so IT, engineering, finance and executives read the same numbers in a system they already use. Product-level views show in ServiceNow SAM Professional dashboards; feature-level views come in an Open iT dashboard inside ServiceNow; teams can also build their own. Power BI, Excel and Tableau connect to the same data.

It keeps a dated record of who used which licensed feature, on which machine and for how long, across every license server. When a vendor audit notice arrives, you answer from that history instead of rebuilding it. Open iT CLIMS™ adds audit trails of license server changes and warns before licenses expire. User data can be anonymized where privacy rules require it, and Open iT holds ISO/IEC 27001:2022 certification.

Open iT specializes in engineering and technical software that runs on license servers such as FlexNet, DSLS or RLM. It feeds that usage into ServiceNow rather than replacing it, and runs on-premises, in the cloud or hybrid. Independent analysts list it: Open iT was named a Leader in the QKS SPARK Matrix™ for Software Asset Management Tools, Q3 2025, and appears in Gartner's Market Guide for SAM tools.