WEBINAR ON-DEMAND
Customer Story | NASA JPL's Precise Process for Evaluation & Selection of ESM Tool
About This Webinar
Duration: 30 minutes
Join us for an insightful informal recap of NASA’s Jet Propulsion Laboratory’s (JPL) meticulous journey in selecting a software utilization reporting vendor. In this presentation, Frank Dowens, Enterprise Applications Software Engineer at JPL, will guide you through the meticulous process that led to JPL’s decision to choose Open iT as their Enterprise Software Management (ESM) tool.
What You’ll Learn:
- Exploring the detailed steps and criteria JPL used to evaluate various ESM solutions and why Open iT was chosen as the ideal partner.
- Understanding the rigorous assessments and real-world testing involved in JPL’s decision-making process.
- Examining the key challenges faced during the evaluation and how Open iT addressed JPL’s exacting standards.
- Gaining insights into the factors that influenced JPL’s selection of an ESM tool and tips for choosing the right solution for your organization.
Meet our Speaker
Frank Dowens
Frank’s career started 30 years ago as a mainframe computer operator. He advanced into technical project management where he built inter-library loan databases. In 1996 he moved to NASA’s Jet Propulsion Laboratory initially as a contractor and then after 5 years a permanent employee.
Frank has advanced over the years to his current position of Enterprise Applications Software Engineer where he performs web development, SQL programming, systems engineering and IT projects.