[Event] IMAGE ’26
August 17-20, 2026
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ServiceNow® Integration

Get visibility of engineering licenses in your ServiceNow Dashboard — powered by Open iT® .

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How It Works

Use the ServiceNow and Open iT Integration* to transform the way you manage your engineering software licenses.

Check current software spend
and software savings

Review your current software expenditures based on reconciled entitlement data from discovered products and explore potential savings through opportunities to reallocate or dismiss underutilized or unused licenses.

Set your license utilization percentage thresholds

The Engineering License Overview dashboard allows users to set their custom license usage thresholds. Every license or feature that falls below that threshold will be flagged for reclamation.

Select the application you want to meter

To easily identify ways to save on software costs, you can select a specific application from a publisher that you want to track. The ServiceNow instance will show you the licenses that are not in use and flag them as potential candidates for reclamation.

Avoid monetary loss and delays

The ServiceNow Engineering License Overview dashboard provides a comprehensive display of the most frequently denied products and users. This vital insight aids in preempting business disruptions and averting potential financial losses by ensuring timely access to essential software resources.

*Note: This integration requires Open iT LicenseAnalyzer version 10.2 or higher version and ServiceNow Software Asset Management (SAM)    Pro – compatible with Yokohama and Zurich releases.

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Benefits

Synergy at its Best:
SAM Pro + Engineering License Management

ServiceNow

Software Asset Management
  • Discover software procurements
  • Identify software entitlements
  • Normalize software entitlements
  • Discover platforms
  • Identify platform consumption
  • Normalize software consumption data
  • Reconcile software asset information
  • Optimize software entitlements and consumption
  • Share software asset information

Open iT

Engineering License Management
  • Meter license usage from different sources
  • Proactive alerting for license administration and optimization
  • Simulate different license agreements
  • Analyze and normalize license denials
  • Visualize usage and workflow patterns
  • Normalize and match feature-to-feature set license usage
  • Determine active vs inactive usage
  • Configure automatic optimization of inactive license
  •  
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Trusted by

Open iT Software has helped us manage costs as we expand the business, supporting and supplying the needs of our highest producers. We could not have done this without a tool like Open iT LicenseAnalyzer. It meters usage 24/7, always hard at work for us, analyzing and providing data for optimizing our software resources, even as we reduce or expand our activity levels. This is not a once a year job!
Dan Shearer, Manager Technology EnhancementBurlington Resources
Open iT's solution in conjunction with their professional services group have allowed us to manage complex licensing models, like Hexagon ISL, in order to continue to optimize license consumption.
Michael Allen, Director of Engineering TechnologyBurns & McDonnell
Newfield Exploration chose Open iT for the license monitoring software because it is the best in its class. When Newfield looked for information regarding its license usage, Open iT's technology, support and personnel were heads and shoulders above the rest of their industry peers.
Jim Day, Geoscience Systems Manager Newfield Exploration
We acquired the LicenseAnalyzer. Product is satisfactory. It fits with the required outcome. I am personally very satisfied; it sure is a perfect match. It served its purpose and I can say that Open iT is a reliable solution provider that I will recommend to others.
Yuly SupriyadiSaka Energi
Overall Open iT software made my life easier so I’d say yes it was dependable and reliable.
Renee PorterCobalt International Energy

Frequently Asked Questions

Open iT integrates into existing IT environments by collecting usage data from current systems without disrupting applications, users, or infrastructure. It complements existing SAM, ITSM, and analytics tools.

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