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How to configure Altair License Manager (Windows)

2 min read

Introduction #

Open iT supports Altair usage reporting. The following sections will guide you on the required configuration for license manager utility polling and log file parsing.

Apply the configurations shown in the Open iT client.

Configuring License Manager Utility Polling #

Open iT polls the license servers at regular intervals to get the current status of its license use and availability.

An Open iT client is installed on your license server for this collection. The data collector/preprocessor gathers the current license usage information from the license manager every hour using a 5-minute sample interval, triggering the data collection process. It also processes the gathered license usage. Once the data is preprocessed, it is transmitted to the Core Server, according to the client’s timezone, for further storage, completing the license usage data collection and processing.

License Manager Utility Polling Workflow

This will produce the following aggregated data types used for historical reporting:

The following sections will guide you on the required configuration to collect the needed data and send it to the server.

Requirements #

Getting the License Status Utility Binary Location #

This configuration requires the path to the license status utility binary, almutil, to obtain the license status information. Get this by following these steps:

Through the Interface #

  1. Open the Task Manager.
  2. Go to the Details tab.
  3. Locate almutil.
  4. Right-click and choose Open file location.
    The path of the binary will be displayed.

Through the Command Line #

  1. Open a command prompt with Administrator level privileges.
  2. Run the following command to locate the binary:

Command Syntax

where <installation_drive> is the drive where the license manager is installed.

The path of the binary will be displayed.

After verifying the path of the polling program, make sure that it is running.
Open a command prompt in the directory of the license server executable or the polling program and run the following command:

Make sure no errors are encountered.

Configuring Data Collection #

These are the required steps to activate and configure collection of Altair usage data.

  1. Go to the Components directory, which is by default in C:\Program Files\OpeniT\Core\Configuration\Components, and back up the licpoll.xml configuration file.
  2. Open a command prompt with Administrator level privileges.
  3. Go to the bin directory, which is by default in C:\Program Files\OpeniT\Core\bin, run the command:

  1. Once in the directory, activate the collection of Altair data, run the command:
  1. Set the license server name and port used by the Altair License Server, run the command:

  1. Set the path to the binary used by the Altair License Server, run the command:

where <binary_path> is the obtained path in Getting the License Status Utility Binary Path.

  1. Update the configuration file, run the command:

Make sure no errors are encountered.

Verifying Data Collection #

After configuration, you can verify that the data is collected by following these steps:

  1. Open a command prompt with Administrator level privileges.
  2. Go to the bin directory, which is by default in C:\Program Files\OpeniT\Core\bin, run the command:

  1. Run the command:
  1. Verify that the temp directory, which is by default in C:\ProgramData\OpeniT\Data\temp, contains a LicPoll directory containing .data and status-*.log files.

For assistance or further configuration support, please contact your Open iT support team.

For additional references, you may visit our Documentation page.

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Please note:
By submitting this form you are agreeing to receive additional communications from Open iT. Your information will be processed in accordance with our Privacy Notice.