Gartner: Half of Manufacturers Regret Software Purchases

Half of Manufacturers Regret Software Purchases

Gartner reports that while there is a clear inclination towards increasing software investment, with 61% of manufacturers planning to up their software spending by 10% or more in 2024, 48% say they regretted their software purchases.

As engineering software adoption intensifies in the manufacturing sector, it is important for software purchasing decision to delve deeper into this phenomenon and understand the underlying factors contributing to this dissatisfaction.

Manufacturers’ regret in software purchases arises from multiple challenges. Almost half face difficulties in identifying software that fits their needs amidst a rapidly evolving tech landscape. Financial surprises also play a role, with 38% of manufacturers encountering higher-than-anticipated costs, often due to unexpected licensing fees. Furthermore, about 35% of manufacturers experience regret due to the complexities in implementation, which negatively impact productivity and user satisfaction.

Software License Management: Key to Eliminating Software Purchase Regret

The manufacturing industry’s continued investment in engineering software underscores the need for robust license management strategies. This involves several key aspects:

1. Identification of Value-Adding Licenses

A key component of software license management is the ability to discern which licenses are most beneficial to the organization. This involves assessing not just the functionality of the software, but also how it aligns with the company’s specific operational needs and strategic goals. Identifying the right mix of engineering applications can significantly enhance operational efficiency and drive innovation.

2. Optimal Utilization Tracking

Once valuable licenses are identified, it is important to ensure these are optimally utilized. Underutilization of licenses leads to software purchase regret and wasteful spending, while overutilization can incur additional costs or violate licensing agreements. Effective management requires constant tracking of all licenses and understanding of usage patterns and needs across different departments or teams.

3. Leveraging Integrations and Data Analytics for Strategic Decisions

Comprehensive software license management goes beyond basic tracking; it should offer deep, actionable insights into the utilization patterns of software within an organization. This level of understanding is crucial for optimizing software spend and aligning it with actual needs. By integrating with advanced business intelligence and data analytics solutions, such as Power BI and Tableau, organizations can harness the power of rich, detailed data regarding license usage.

Such integration facilitates the collection and analysis of extensive license usage data, enabling organizations to glean high-quality insights. These insights are invaluable for multiple purposes: they inform strategic decisions about software renewals, empower organizations in negotiations with vendors, and guide adjustments in license allocations to reflect real usage patterns.

4. Software Vendor Evaluation and Relationship Management

Evaluating and selecting the right vendors is vital. This involves not only assessing the software’s features and compatibility with existing systems but also considering the software vendor’s track record, support services, and ability to evolve with the company’s changing needs. Building strong relationships with software vendors can lead to better support, more favorable terms, and insights into upcoming features or changes that may impact the organization.

Prevent Software Purchase Regret with Open iT

In the manufacturing sector, where software, particularly engineering and specialty applications, represents a significant investment, making informed decisions is paramount. Decision-makers must leverage actual license usage data, insightful analytics, and in-depth vendor analysis to ensure they not only choose the most valuable licenses with the features they need but also secure the best possible contracts. This approach is key to avoiding costly mistakes and future regret in software purchases.

Open iT helps manufacturers to strategically plan their software acquisitions, ensuring these decisions align with both their immediate and long-term operational objectives. Capturing insights from true license usage, Open iT helps manufacturers identify high-value solutions and make software purchases that positively impact their operations and ultimately their bottom line.

In addition to a comprehensive evaluation of software, Open iT delves into aspects like software vendor reliability, customer support quality, scalability, and system compatibility. Beyond technical assessment, Open iT excels in analyzing vendor contracts, using real-world license usage data for potent negotiation strategies. This ensures manufacturers not only secure favorable terms but also optimize their software investments.

Contact Open iT to request an on-demand vendor analysis.

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