CUSTOMER SUCCESS STORIES

Real Hard Dollar Savings

Global Producer of Major Commodities used Open iT to reduce cost of Critical Application Assets and support a Major Software Conversion

"With the help of Open iT specialists, we have set up license management rules for the most critical applications and now we are adding more to the list based on business input."

Business Challenge

In 2006, when the company first purchased Open iT, the IT team was mostly concerned with ensuring key users of technical applications had access to the software they need. Users were being denied access during peak times in the business lifecycle and asking for additional licenses but there was little information on how many were available and who was using them.

When Open iT LicenseAnalyzer alone was in place, the Technical Computing support team used it to document whether new licenses were actually needed and to negotiate licensing agreements that fit the business need. When the company sought greater cost savings in 2015, one area of focus was to reduce the cost of software assets. Not only senior management and the IT department cared about managing cost – the user community was also motivated to look for cost savings if it would not impact the result of their work.

Managing a Critical Software Conversion with Open iT Data

The science team was interested in switching software products from the same vendor. This required engagement from the users to gain buy-in, lead the change and assist in the significant work to redesign workflows, train users on the new tool and monitor uptake.

Open iT usage reports provided the data to identify who the power users in each region are. These individuals then helped with evaluation and conversion while Open iT monitored the uptake of the new software alongside the decline in use of the old one.

Whitepapers

Cost Allocation and IT Chargeback

The most efficient way to create more accountability and awareness of how IT resources are used is to implement a chargeback system.

Software Usage Monitoring and Optimization

Learn how usage monitoring in an E&P IT environment can be beneficial for many stakeholders.

Rising Use of Subscription and Pay-per-Use Software Licensing Models

Have a meaningful software usage metrics and tools to evaluate and plan appropriately prior to making new licensing decisions.

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